Suite House Turns One
A year ago, Suite House opened as a boutique aged care residence in Mermaid Waters. Twelve months on, it is simply home to the people who live here. If you are reading this while weighing up care for someone you love, that shift is the part that matters. The real question families ask is not how new a place is. It is whether it has found its feet. After a year of full days, fresh meals and long nights covered by registered nurses, we have.
Are We Still the New Aged Care Home on the Gold Coast?
Not anymore. Suite House has now spent a full year caring for housemates. Routines written on paper have been changed by real, joyful mornings. The night shift has been walked hundreds of times. The kitchen knows who likes their eggs soft and who never touches them at all. Being new is exciting. Being trusted is better. That is the line we have quietly crossed, and it is the one that counts when you are deciding where a parent will be looked after.
We are a settled aged care home on the Gold Coast, with a year of ordinary (extraordinary, to say the least) well-run days behind us.
Doing Aged Care Differently, on Purpose
Suite House was never meant to feel like a facility. It was built to feel like a home, because that is what a person deserves when they can no longer manage on their own. We have 16 suites. Not 116. That number is deliberate. It is small enough that our team knows every housemate by name, knows their story, and notices when something is off before it becomes a problem.
We say housemates, not residents, and we mean it. A year in, that word has earned its place. The people who live here are not a caseload. They are the reason the lights are on.
Boutique aged care in Mermaid Waters means care shaped around the person, not the roster. It means dignity in the small moments as much as the big ones. That was the promise on day one, and it is the same promise now, only more experienced and proven.
The Things That Have Not Changed
A first-year has filled our suites with an abundance of laughter, friendship, and moments that feel like home.
Care is covered around the clock by onsite registered nursing, every day and every night. Meals are prepared fresh each day by our Executive Chef from the Esprit de Vie kitchen, so food is something to look forward to rather than tolerate. Suite House is 100 per cent privately funded, which means there is no waitlist standing between a family and a decision that often cannot wait. We offer both respite and permanent care, with permanent care at the heart of what we do and respite available when space allows.
None of that has drifted in a year. If anything, it has hardened into habit.
Who Looks After Someone at Three in the Morning
This is the question families rarely say out loud, but it is the one that keeps them awake. What happens in the middle of the night, when the house is quiet, and something goes wrong?
At Suite House, the answer has been the same every night for a year. A registered nurse is onsite. Not on call from home. Not a number to ring and wait. Onsite, awake, and trained for the moment that matters. A year of those nights, handled quietly and well, is the kind of track record you cannot fake and cannot rush.
A Year In, the Words Still Fit
When Suite House opened, we said Esprit de Vie Suite House. Beyond Expectations. It was a big thing to say on day one. A year later, with a full year of mornings, meals and covered nights behind us, it reads less like a promise and more like a description.
Come and See for Yourself
If you are researching aged care on the Gold Coast for someone you love, the best thing you can do is stop reading and start looking. Here is where to begin-
Suite House. 100 Lakeview Boulevard, Mermaid Waters.
One year in, and only getting better at this.
FAQs
How long has Suite House been operating?
Suite House has been open for a year, caring for housemates as a boutique aged care residence in Mermaid Waters on the Gold Coast. A full first year means our routines, our team and our care have been tested by real daily life rather than theory.
What kind of aged care does Suite House provide?
Suite House is a boutique 16-suite private aged care home with 24-hour on-site registered nursing. We provide permanent care as our main focus, with respite care available when space allows. All care is privately funded, so there is no waitlist.
Does Suite House have registered nurses on site overnight?
Yes. A registered nurse is on site at Suite House day and night, every day of the year. Care and support are never left to an off-site phone line.
How is Suite House connected to Esprit de Vie?
Suite House sits within the Esprit de Vie community. For housemates and families, this means continuity of care and a sense of belonging to a wider community, alongside the round-the-clock nursing support that Suite House provides.
Where is Suite House located?
Suite House is at 100 Lakeview Boulevard, Mermaid Waters, on the Gold Coast. To arrange a visit, call 1300 421 800 or visit suite-house.com.au.